An operations partner for independent hospitality.
We work alongside founders — weekly, with custom tools built for the venue — on the parts of the business that hold everything else up. Labour. Margin. Systems. Reporting.
Start a conversation →Most of the work in a venue happens out of sight. That's where we work.
Labour, margin, and the numbers that matter.
A live operational dashboard, built for your venue. Weekly labour position. Monthly P&L. The numbers you wish you had on Monday morning, without the spreadsheet.
Systems your team will actually use.
SOPs, rosters, ordering, reporting — built progressively, in tools your team can open on their phone. We're not interested in playbooks no-one reads.
A weekly rhythm that holds everything.
Weekly working sessions. Monthly reviews. Quarterly planning. Direct involvement in the operational calls that actually move the business.
"I know what's happening in my venue on a Monday morning without asking anyone."— A founder, year two of the partnership
A senior operations director, without the full-time commitment.
Most independent operators can't justify a full-time ops hire — and most who do, hire too early, or hire the wrong person. The Partnership gives you that level of operational thinking, at a fraction of the cost, alongside the founder rather than reporting to them.
Three ways in. One discipline behind them.
A standing engagement for operators ready to commit.
Weekly working sessions. A custom dashboard built for your venue. Monthly reporting. Direct involvement in the operational decisions that actually move the business. Three-month minimum, month-to-month after that.
A fixed-scope diagnostic, delivered in four to six weeks.
A deep look at the business — P&L, labour, systems, reporting, team structure. Delivered as a written document with a prototype dashboard. Often a gateway to the Partnership, but stands alone.
Defined builds for operators with a specific need.
A reporting dashboard. An SOP library. A labour model. A new-venue opening playbook. Fixed scope, fixed fee, fixed timeline. For when you don't need a partnership yet — you just need the thing built.
Founder-led venues with strong identity and growing operational weight.
Independent restaurants. Wine bars. Cafes. Small hotel groups. Music venues. Cocktail rooms. The kind of operators who care about the room and the numbers in equal measure, and who've outgrown running everything from instinct.
If you've ever opened a second venue, lost track of labour by Wednesday, or wondered why your reporting doesn't tell you what you need to know — we're built for you.
A short conversation is the right way to begin.
Tell us about the venue, what's working, and what isn't. We'll let you know honestly whether we're a fit and what the next step looks like.